Terms and conditions

• By accessing or using goods, services, website or forums/ platforms (collectively, Platforms) provided by Fitxcapes Sdn. Bhd. (Fitxcapes) in any way, you agree to be bound by these terms and conditions (including our privacy notice) which is available at https://atomy.engagelife.com.my (Terms).
• These terms are legally binding. We therefore encourage you to please read these Terms carefully and reach out to us if you have any questions.

Identity and authorisation

• Throughout these Terms, ‘you' applies to both individual and entities that access or use Fixcapes' Platforms.
• You warrant and represent that your personal details and contact details in relation to your identity is accurate, precise and complete; and agree, if upon any request at any time by Fitxcapes, to present a valid, government-issued photo identification, or the necessary corporate documents for verification purposes.
• If you are the authorized representative of an individual, agent, sole proprietor, company, or entity; you warrant and represent herein, that you have obtained the lawful authority via written authorization or consent from such individual, agent, sole proprietor, company or entity.
• You agree not to impersonate or represent intentionally or unintentionally, in any way whatsoever, any third party, individual, agent, sole proprietor, company or entity without lawful authority; or otherwise provide, submit or present any false and/or misleading information to Fitxcapes.

Your account

• You are solely responsible for keeping your account information updated.
• You are solely responsible and liable for any activity that occurs under your account.
• You are solely responsible for maintaining security of your account, including keeping your password secured.
• You shall immediately notify us of any unauthorized usage of your account or any breach of security.
• We will not be liable for any acts of unauthorised usage, or potential breach or breach of security or any damages of any kind incurred whatsoever.

Fitxcapes' content

• We use reasonable efforts to include accurate and updated materials (including emails, text, articles, images, videos, podcasts, information, information about upcoming events etc.) onto our Platforms (Fitxcapes' Content).
• You acknowledge all Fitxcapes Content are presented strictly for guidance only and is not intended to form any part of a contract.
• You agree that any Fixcapes' Content downloaded or accessed through our Platforms is obtained entirely at your own risk.
• In particular to any articles, videos, images, podcasts or information relating to exercise and fitness guided by Fitxcapes' Content, we strongly recommend that you consult your doctor, physician and experts and take active steps and precautions to protect yourself before beginning any fitness program / exercises with Fitxcapes. By performing any fitness exercises guided by Fitxcapes Content, you agree that you are performing them at your own risk.
• We shall not be responsible or liable for any injury or harm you sustain as a result thereof.
• We shall not be responsible or liable for any direct, indirect, incidental, consequential or cumulative losses or damages arising out of your usage or inability to use these pages, any errors, misrepresentations or omissions on the Fitxcapes' Content.
• If you access and/or use any of these Fitxcapes' Content, you are responsible for taking precautions as may be necessary, to protect yourself and your computer systems or software, from any form of viruses, worms, Trojan horses, and other harmful or destructive content.
• We disclaim any responsibility resulting from your access, usage, purchase or downloading of the Fitxcapes' Content.
• You acknowledge that the Fitxcapes Content is privileged information. If you allow any party access or usage of these Platforms, you shall be solely responsible for your conduct and any harm and any repercussions thereof. We disclaim any responsibility resulting from such party's usage, purchase or downloading of the Fitxcapes' Content.

Intellectual property rights

• You agree that all the Platform and Fitxcapes Content belong to Fitxcapes, and we retain all intellectual property rights that we have therein. You are not allowed to copy, modify, distribute, lease, remove, obscure, alter any of features in the Platform and the Fitxcapes Content (including any branding, logo or legal notices), without our written permission to do so.

Content policy

• You are solely responsible for the content posted by you onto the Platforms (Content) and any harm and/or any form of repercussions resulting from that Content and/or your conduct.
• You acknowledge that while we retain some control over the Platforms, we shall not be obliged or in any way, held responsible to monitor, review and/or exercise any form of control over such Content.
• If you access and/or use any of these Content, you are responsible for taking precautions as may be necessary, to protect yourself and your computer systems or software, from any form of viruses, worms, Trojan horses, and other harmful or destructive content.
• We are not a party to, and will have no responsibility or liability whatsoever for, for the Content and any communications, transactions, interactions, or disputes arising and/or relating to the Content.
• We disclaim any responsibility resulting from your usage, purchase or downloading of the Content.
• We do not endorse, or represent in any way whatsoever, that the Content is accurate, useful or non-harmful.
• We do not endorse Content which is offensive, indecent, and which may violate or infringe laws under Malaysia. We reserve all rights, while we retain some control over the Platforms, to permanently suspend and/or terminate your account, and/or terminate and/or suspend your usage and access to Fitxcapes' Platforms, and/or report for law enforcement and/or delete any Content which solely in our view, fall or potentially fall within the following categories –
• Adult content – including images, animation, videos, that contain nudity or sexual activity.
• Child safety – including any form of child sexual abuse imagery, pedophilia.
• Hate speech – including any form of language or content which promotes or condone violence, for the purpose (primary or secondary) of inciting hatred against another user, or group of user on the Platforms, on the basis of their race, ethnic origin, disability, age, nationality, veteran status, sexual orientation, gender, gender identity, or any characteristics that is associated with discrimination.
• Terrorist content.
• Harassment and threats – including any content which harass and bully others.
• Misleading content – including any content which deceives and confuse others.
• Regulated goods and services – including any content for the purpose of promoting, selling, or facilitating the usage of regulated goods and services, including but not limited to, alcohol, gambling, pharmaceuticals, supplements, health and medical devices.
• Dangerous and illegal activities.
• Spam.
• Sensitive content – including any content which is against the business values of Fitxcapes.
• Malfare and viruses.
• Any content which we believe that such content and/ or your conduct causes harm or liability to any other user.

Indemnity

• By using or accessing these Platforms, you undertake to indemnify and hold harmless Fitxcapes (including its directors, employers, employees, agents, affiliate and guests) on full cost basis against all and any claims, liabilities, suits, litigation, proceedings, prosecutions, fines, penalties, damages, deficiencies, losses, costs, and expenses, special, incidental, exemplary, punitive or monetary damages, loss of profits, expectation or reliance loss, which may be brought, instituted or imposed, direct and indirect regardless on the form of action, whether in contract, tort, specific performance or otherwise on Fitxcapes or which may be suffered or sustained by Fitxcapes as a result or in connection to any breach of any warranties, representations and agreements made by you herein.
• You agree to indemnify Fitxcapes against any claims, liabilities, suits, litigation, proceedings, prosecutions, fines, penalties, damages, deficiencies, losses, costs, and expenses, special, incidental, exemplary, punitive or monetary damages, loss of profits, expectation or reliance loss incurred by any persons, guests or strangers who was brought onto the Platform by you.
• You shall not provide any authorization, consent, instructions, undertaking or settlement that requires a material act or admission by Fitxcapes without prior written permission of an authorised personnel of Fitxcapes.
• You agree to indemnify and hold harmless Fitxcapes against such authorization, consent, instruction, undertaking or settlement.

Limitation of liability

• Fitxcapes, its directors, employers, employees, agents and affiliates shall not be held responsible for any claims, demands, injuries, damages or actions for negligence arising on account of death or due to injury, loss, damage or theft arising out of or in connection with usage and access by you (and any other party affiliated to you) of any content available on the Platform.
• You hereby hold us and our directors, employers, employees, agents and affiliates harmless from all claims which may be brought against us for any such injuries or claims aforesaid.

Privacy Notice

• Fitxcapes will process and may disclose personal data including sensitive personal data (as defined in PDPA) relating to you, and you consent to the processing and disclosure of such data.
• You agree to keep Fitxcapes informed of any changes to the data at all material times.
• If necessity arises to obtaining your consent, authorization or permission in relation to processing and disclosure of personal data including sensitive personal data (as defined in PDPA), such consent, authorization or permission is deemed to have been obtained by you unless communicated otherwise to Fitxcapes.
• A copy of our personal data protection notice is provided below.

Variation

• You acknowledge that we are entitled to change any of the Fitxcapes' Content without notice to you.
• You acknowledge that we may update these Terms to reflect changes in our services and business, or for legal reasons. If this is the case, you acknowledge that references to “Terms” herein shall include these changes.
• You acknowledge and agree that the Service Provider may automatically upgrade its Platforms (including changing its appearance, design, landscape, features, benefits, points system, tabs etc), and these Terms will apply to such upgrades with modification as may be applicable.

Law

• Malaysian law will govern these Terms and all disputes arising out of or relating to these Terms.

Nature of these terms

• These Terms describe the relationship between you and Fitxcapes. They shall not be construed as creating a partnership or agency relationship.

Severability

• If any of these terms is not valid or enforceable, this will not affect other terms.

Waiver

• It shall not be construed that we have waived any of our rights under this Agreement, simply because we failed to exercise such right or delay in exercising the right.

Further action

• You must promptly sign any document and do anything else that is necessary or reasonably requested by Fitxcapes to give full effect to this Terms.

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PERSONAL DATA PROTECTION NOTICE -

By signifying your consent to us in writing, you consent to Fitxcapes (The Company) processing the following personal data as provided by you and/or a service provider engaged by the Company and/or obtained from the public domain or third party referees, which may include, but is not limited to personal data:

• Obtained from forms (physical and/or electronic) and supporting documents that you have or may be required to fill / submit to the Company, via the Company's operating domains, websites etc.; and
• Obtained from your communications with the Company through various methods such as emails, social media and letters, telephone calls and conversations you have with the Company's personnel and/or our authorised agents.

Which may include personal data that relates to:

• Your identity (including your name, age and National Registration Identification Card / passport details)
• Your contact information (including your telephone numbers, e-mail and mailing addresses)
• Your Health & Wellness information (including gender, height, weight, blood pressure, blood sugar level, body fat %, visceral fat, skeletal muscle mass, blood sugar level, BMI, pain complaints, chief complaints (body aches & pain)); and
• Your financial information (including your bank account details)

Where applicable, we will use and process your personal data for purposes, which shall include but not restricted to the following:

• To evaluate and assess the provision (and usage) of your product and services to the Company
• For preparation and execution of legal documents
• For internal administrative purposes
• For record keeping, report generation and management analysis purposes
• To comply with legislative and statutory requirements
• To investigate complaints and suspected suspicious transactions
• For contact and communications purposes
• For general administrative and management purposes
• For security and access within the Company; and
• For all other purposes in relation or incidental to the above

The information is necessary to us. If you do not provide and/or allow us to process all the information as requested, we will not be able to keep your complete record of information, thus affecting our ability to accomplish the above stated purposes.

Disclosure of information

The Company may disclose your personal data to the following parties (including those within and outside Malaysia):

• Agents, contractors, vendors and service providers (including but not limited to professional, financial and/or payment service providers) that provide services including data processing services relating to the purposes above
• Your agents and advisors (including but not limited to professional advisers) and any other person notified by and authorised by you
• Our assignees or potential assignees, acquirers or potential acquirers and successors-in-title
• Any person, who is under a duty of confidentiality who has undertaken the responsibility to keep such data confidential
• The Company's related and associated companies and affiliates; and
• Other parties, in respect of whom you have consented to the disclosure of your personal data.

We may also disclose your personal data (within and outside Malaysia) in good faith, (i) to comply with requirements of the government, law enforcement agency, any authorities to whom the Company is subject to or any orders of court; (ii) as is necessary or relevant in relation to any legal process; or (iii) if required or authorised by law.

Access, corrections and complaints

If you would like to make any inquiries or complaints or requests to access, correct or limit our processing of your personal data, you may contact our Managing Director at 0175039835, [email protected].

In the event of any inconsistencies between the English version and the Bahasa Malaysia version of this notice, the English version shall prevail.

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BM translation - NOTIS PERLINDUNGAN DATA PERIBADI

Dengan memberikan persetujuan anda kepada kami secara bertulis, anda membenarkan FITXCAPES SDN BHD (“Syarikat”) untuk memproses data peribadi berikut sebagaimana yang diberikan oleh anda dan/atau pembekal perkhidmatan yang diupah oleh Syarikat dan/atau yang diterima dari domain awam atau pihak ketiga yang memberi rujukan kepada kami, yang mungkin termasuk, tetapi tidak terhad kepada data peribadi yang:

• Diperoleh daripada borang-borang (fizikal dan/ atau elektronik) dan dokumen-dokumen sokongan yang anda telah atau dikehendaki untuk mengisi/ menghantar kepada Syarikat, melalui domain atau laman web Syarikat; dan
• Diperoleh daripada komunikasi anda dengan Syarikat melalui pelbagai kaedah seperti emel-emel, media sosial dan surat-surat, panggilan-panggilan telefon dan perbualan anda dengan kakitangan Syarikat dan/atau ejen kami yang diberi kuasa.

Yang mungkin termasuk data peribadi yang berkaitan dengan:

• Identiti anda (termasuk nama, umur dan butir-butir Kad Pengenalan / paspot)
• Maklumat perhubungan anda (termasuk nombor telefon, alamat emel dan alamat surat-menyurat anda)
• Maklumat kesihatan anda (termasuk jantina, tinggi badan, berat badan, tekanan darah, kadar gula darah, % lemak badan, lemak viseral, jisim otot rangka, tahap gula darah, BMI, aduan sakit, aduan sakit kelainan (sakit badan))
• Maklumat kewangan anda (termasuk nombor akaun bank anda)

Di mana berkenaan, kami akan memproses data peribadi anda untuk tujuan-tujuan merangkumi tetapi tidak terhad kepada yang berikut:

• Untuk menilai dan menaksir pembekalan produk dan perkhidmatan anda kepada Syarikat
• Untuk memproses apa-apa bayaran yang berkaitan dengan produk dan/atau perkhidmatan anda
• Untuk menyediakan dan menyempurnakan dokumen-dokumen undang-undang
• Bagi tujuan pentadbiran dalaman termasuk pengauditan, perakaunan, cukai dan analisis data
• Bagi tujuan penyimpanan rekod, penjanaan laporan dan analisis pengurusan
• Untuk menyiasat sebarang aduan dan urus niaga yang mencurigakan
• Bagi tujuan hubungan dan komunikasi
• Untuk tujuan pentadbiran dan pengurusan am
• Untuk keselamatan dan akses dalam Syarikat; dan
• Untuk segala tujuan lain yang berkaitan atau bersampingan dengan yang di atas

Kami memerlukan maklumat tersebut. Sekiranya anda tidak memberikan dan/atau membenarkan kami memproses semua maklumat wajib seperti yang diminta, kami tidak dapat menyimpan rekod yang lengkap mengenai anda, dan ini akan menjejaskan keupayaan kami untuk memproses data peribadi anda untuk tujuan-tujuan yang dinyatakan di atas.

Penzahiran maklumat anda

Syarikat mungkin menzahirkan data peribadi anda kepada pihak-pihak berikut (termasuk yang berada di dalam dan di luar Malaysia):

• Ejen, kontraktor, vendor dan pembekal-pembekal perkhidmatan (termasuk tetapi tidak terhad kepada pembekal perkhidmatan profesional, kewangan dan/atau pembayaran) yang menyediakan perkhidmatan termasuklah perkhidmatan-perkhidmatan pemprosesan data yang berkaitan dengan tujuan-tujuan di atas
• Ejen dan penasihat anda yang (termasuk tetapi tidak terhad kepada penasihat-penasihat profesional) dan mana-mana individu lain yang telah dinotifikasi dan diberi kuasa oleh anda
• Agensi kerajaan/ badan berkanun/ pihak berkuasa
• Pemegang serah hak atau bakal pemegang serah hak, permeroleh atau bakal pemeroleh dan pengganti hak milk kami
• Mana-mana individu, yang di bawah kewajipan kerahsiaan yang telah mengaku janji untuk memastikan data tersebut dirahsiakan
• Syarikat-syarikat yang berkaitan dan bersekutu dengan Syarikat; dan
• Pihak-pihak lain, yang anda telah memberikan persetujuan untuk menzahirkan data peribadi anda kepada mereka

Kami mungkin akan menzahirkan data peribadi kamu (di dalam dan di luar Malaysia) secara suci hati, (i) untuk mematuhi keperluan kerajaan, agensi penguatkuasaan undang-undang, dan mana-mana pihak berkuasa di mana Syarikat tertakluk atau apa-apa perintah mahkamah; (ii) seperti yang diperlukan atau relevan kepada apa-apa proses perundangan; atau (iii) jika diperlukan atau dikuatkuasakan oleh undang-undang.

Akses, pembetulan dan aduan

Jika anda ingin membuat sebarang pertanyaan atau aduan atau permohonan untuk mengakses, membetulkan atau mengehadkan pemprosesan data peribadi anda oleh kami, anda boleh menghubungi Pengarah Usuran Syarikat melalui talian mobil 0175039835, atau melalui emel [email protected]..

Sekiranya terdapat sebarang percanggahan di antara versi Bahasa Inggeris dan versi Bahasa Malaysia notis ini, versi Bahasa Inggeris akan diguna pakai.